Resolved: McDonald’s App Stuck On Old Order With Issues And Fixes

You’ve come to the right place if you’re wondering why your McDonald’s app is stuck on an older order.

Mobile applications have become an integral part of our everyday lives in our fast-paced digital age. They bring efficiency and convenience by allowing us to do various chores with a few taps on our smartphones. 

Though they may occasionally disrupt the pleasant experience, we expect technological glitches. This post will teach you how to solve problems if your McDonald’s App is stuck in the previous order. 

Why Is My McDonald’s App Stuck On Old Order? 

McDonald's App Stuck On Old Order

You appear to have an order-in-process error on McDonald’s due to a network connectivity issue, app cache corruption, server difficulty, out-of-date software, or being logged in with numerous devices. 

Reason 1 – Problems with Network Connectivity

An unstable or inadequate network connection is one of the main reasons for the “It looks like you already have an order in progress” issue.

If your internet connection is patchy or poor, the McDonald’s app may be unable to sync correctly with the restaurant’s server, resulting in an incorrect order status being shown.

Reason 2 – App Cache 

Data cached from previous sessions can interfere with making an order at the time, causing the app to incorrectly recognize an order as being placed.

Reason 3 – Server Problems

Like any other computer system, servers require regular maintenance and software upgrades to work properly.

If standard maintenance or updates are conducted on McDonald’s servers, they may be momentarily unavailable or run more slowly than usual.

Reason 4 – Outdated Application

Using an outdated version of the McDonald’s app increases the likelihood of technical issues, such as being unable to remove an old order.

The McDonald’s app is often updated with new features and capabilities. Using an app that has not been maintained up to date might lead to various issues and awkward circumstances.

Reason 5 – Using Multiple Devices

It’s convenient to access your McDonald’s account and make orders from many devices, however, checking in on multiple devices at once might cause synchronization issues.

Also Read – McDonald’s Now Offering Free Wi-Fri

How To Fix Order Stuck Issues On The Macdonald’s App 

Network Connectivity Issues 

As the first and most critical step, ensure your device has a stable internet connection.

Check that you are connected to a reliable Wi-Fi network or have a strong cellular data signal.

If the user has an inconsistent or irregular internet connection, the app may fail to sync correctly or become locked on an older order.

If you’re currently connected to the internet through Wi-Fi, you may see if the problem persists by switching to a mobile data connection (or vice versa).

This step might help you discover whether the problem is specific to the type of network connection you’re using.

Old Version Of The App

When you run into an issue with the app that causes it to become stuck on an old order, it can be frustrating. One solution to this issue is updating the McDonald’s app to the most recent version.

The following are the actions you must do to update the app on your device:

  • Step 1: Open either the Google Play Store or the App Store on your smartphone.
  • Step 2: Look for the McDonald’s app in your app store.
  • Step 3: You can detect whether an update is ready by having an “Update” button next to the app.

Server Issues? Try Logging In And Out 

If you’re having issues with the McDonald’s app, logging out and back in might occasionally assist.

  • Step 1: Launch the McDonald’s app on your device.
  • Step 2: To access more content, click the “more” symbol in the screen’s lower right-hand corner.
  • Step 3: Go to your profile and click “Sign Out.”
  • Step 4- After signing out of the application, exit it and relaunch it.
  • Step 5: Log in once more.

Maybe The App Is Lagging!! Try Switching To Another Device

If the McDonald’s app on your smartphone isn’t working correctly, you can try using it on another device to see if it helps.

Experimenting with a different device can help you determine whether the problem is specific to the one you’re presently using.

You can try again by installing the McDonald’s app on the other device, logging into your account, and making the order.

Clearing Cache 

If you’re encountering problems with the McDonald’s app, such as being unable to place an order or access your account, deleting the app’s cache may help resolve the problem and get you back up and running.

  • Step 1: Open the Settings app on your mobile device.
  • Step 2: At the very bottom of the page, click the Apps & Notifications icon.
  • Step 3: Find and open the McDonald’s app on your mobile device.
  • Step 4: Select a single option for Storage & Cache.
  • Step 5: In the area labeled Cache, click the Clear Cache option.

Uninstall And Install The App 

When you run into an issue with the app that causes it to become stuck on an old order, it may be pretty frustrating.

Uninstalling and reinstalling the McDonald’s app helps resolve this issue.

You must first erase the app from your smartphone, restart it, and then reinstall the McDonald’s app from the app store appropriate for your device.

After logging in to your account, place a fresh order and check whether the problem persists.

Try Restarting The App 

Simply restarting the McDonald’s app is a simple approach that may resolve many difficulties with the app.

If you are currently using the McDonald’s app, please stop immediately.

On most smartphones, the app switcher is accessed by swiping up from the bottom of the screen toward the top.

Locate the McDonald’s app preview and slide it off the screen to the left to close it. After that, all you have to do is reopen it.

Also Read – McDonald’s to Offer ChargePoint Electric Car Charging at Restaurants

Check The Server

It is critical that, if you have the problem of the McDonald’s app becoming stuck on an old order, you examine the possibility of server issues.

Examine McDonald’s website and social media pages for updates on the ongoing server problems.


When you’re anxious to test out the new features of the McDonald’s app or place a new order, encountering an issue with a stalled previous order might be inconvenient.

By following the methods outlined in this post, you should be able to resolve the issue and resume regular app operation.

About Andrew

Hey Folks! Myself Andrew Emerson I'm from Houston. I'm a blogger and writer who writes about Technology, Arts & Design, Gadgets, Movies, and Gaming etc. Hope you join me in this journey and make it a lot of fun.

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