You are sat there, ready with some snacks, a blanket, and your steaming mug of coffee, ready to binge-watch some of your favorite shows. Sounds like a pretty normal day, right? But then you switch on your Samsung TV, but the apps keep crashing.
Situations like these are aggravating and can make you feel frustrated at the moment, and rightfully so. Are there any ways to overcome such complications? The short answer is yes. Since technical complications are common, Samsung advises restarting an app to sort out the glitch.
However, restarting an app on Samsung TV can be pretty challenging for first-time users. There are a few factors you have to be mindful of.
This article will explore all of the details you need to know about restarting your apps on Samsung TV.
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When Should You Reset Your Samsung TV?
The need to restart your Samsung TV can be at any point. You might need it when the apps are malfunctioning in your Samsung TV or when you struggle to keep the display in check.
Several reasons could push you to reset the smart television, including:
- Apps aren’t loading or malfunctioning when you try to open them
- The screen on the television is turning black
- The apps start but suddenly freezes and automatically turns off
- The display is showing some kind of error
If you are witnessing any or multiple of these errors popping, it could warrant a need to reset your Samsung TV.
Ways to Restart an App on Samsung TV
There are multiple ways you can restart an app on the Samsung TV. Some directly relate to the app, while others involve rebooting the Samsung TV.
For your convenience, we have sorted out the top methods worth looking into:
1. Using the Power Button
You might think that pressing the power button on your Samsung TV will turn it off. But that doesn’t happen at all. Turning off the television using the power button only puts it in stand-by mode.
This is a low-power mode and can contribute to an app malfunctioning. However, a cold boot of the Samsung TV should fix the issue. A cold boot clears the memory and deletes any active app running in the background.
There are two ways to cold boot your Samsung TV.
- Turn on your Samsung TV and wait until it’s completely booted.
- Long-press the power button on the TV remote until the screen turns off and then turns on again.
- You might have to wait 5-6 seconds for the cold boot to happen.
- Turn off the Samsung TV.
- Unplug it from the power source and wait for 30 seconds.
- Replug it back into the power outlet.
Once the cold boot is complete, you can re-launch the malfunctioning app. If the app performs as normal, you are good to go. If not, move on to the next fix.
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2. Update the Samsung TV
Like any other smart television, even your Samsung TV needs to be updated regularly. If the television isn’t backed by the latest update, be assured that the same will malfunction. Bug issues are fairly common if the TV isn’t updated.
It’s fairly easy to update your Samsung TV. All you need to do is follow the steps mentioned:
- Switch on the Samsung TV.
- Press the Home button on the TV remote. This will open the Smart Hub settings.
- On the left, scroll until you find Settings.
- Navigate down and click on Support.
- From the options, find and click on Software Update.
If you have any active, pending updates, they should come up on the screen. Tap on Update Now to initiate the software update process.
3. Uninstall and Reinstall the App
If your apps are malfunctioning on the Samsung TV, another easy fix is to uninstall and reinstall the app. Sometimes, software glitches and issues with the app can end up causing issues with the app’s function.
Reinstalling the app is pretty simple. Here’s what you need to do:
- On the left side of the screen, find Apps to open the “Apps Homescreen.”
- You then have to select Settings.
- Scroll down until you find the app that you wish to delete.
- Tap on Delete once more to confirm.
Once the app is uninstalled from the Samsung TV, you can then go ahead and reinstall it from the Apps store and re-launch the app once again.
How to Reset Smart Hub on Samsung TV?
If none of the above methods are working, you can then go ahead and reset the Smart Hub functionality. This easy troubleshooting method should fix the issue with the apps you are experiencing.
Resetting the Smart Hub will entirely reset the Smart Hub settings, allowing you to access the features easily.
Here’s what you need to do:
- Press down on the Home button on the remote control. This will open the Smart Hub.
- You then need to navigate to the left of the screen and then click on the gear icon, Settings.
- Navigate down to Smart Hub.
- Select Reset Smart Hub.
- You have to enter the PIN for the TV. The default is generally 0000 if you are confused about what to enter.
Once you have entered the PIN, you have to wait until the reset is complete. This can take some time, so be patient with the process. Once the reset process is over, you will see a completion message on the TV screen.
And that’s all you need to know about restarting apps on Samsung TV. These methods are functional and effective when you find the apps malfunctioning. Also, ensure that you test out the basic cold boot first since the software glitches often start on the television. Once you fix that issue, the apps should work fine. However, trying out the other fixes mentioned is also a good way to sort out the issue. All you have to do is re-check after trying one of the fixes. You might resort to professional help to figure out the problem if nothing else works.