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In the competitive world of SaaS, customer retention is just as important—if not more—than customer acquisition. While acquiring new users is essential for growth, keeping existing customers engaged and satisfied is what ensures long-term success. High churn rates can quickly erode revenue and stall business expansion, making retention a key priority for any SaaS company. Understanding Churn in SaaS Churn ...
Read More »Improving Customer Retention in SaaS: Strategies to Reduce Churn
