Growing a business is difficult work. There are so many little things that you need to keep an eye on, and your competitors are always looking for ways to stay ahead of you. One of the best things a business owner or manager can do is find new tech options that will give them a boost. Below are some great options that you can explore. Take the time to read through each one and decide if any of them are right for your business.
A Quality CRM
First, you should look into a quality CRM. A CRM – or Customer Relationship Management – tool will help you keep track of all your customers. Within it you can store information like their name, contact information, previous conversations you’ve had with them, and where they are along the buyer’s journey. A good CRM is a must-have for any business with a lot of customers. Here is a list of some of the best CRMs on the market to get you started.
In-Store Customer Tracking
For those businesses that have a storefront, you may want to consider tracking your customers once they enter your store. With tools like WIFI tracking you can learn insights such as the most popular parts of your store, where traffic builds up, and how many customers are in your store at certain times. You can then use this information to better organize your store or even change around your hours of operation.
A common practice among businesses that rely on machinery is running the machine until it fails. Essentially, you don’t look to fix any problems until it’s beyond noticeable. However, this method is inefficient and can lead to downtimes for your business, which will hamper growth. A better solution is to monitor your machines, and take care of issues as soon as they pop up. A good way to do this is by finding the best industrial vibration sensor. This sensor will track the vibrations of your machine, and if they start to change, alert you to the issue so you can take care of it.
Backup Software and Hardware
Every business these days relies on computers. You likely have some vital information stored on a computer that if you lost it, your business would be in serious trouble. To prevent this, you’ll want to get into the habit of backing up your important files. Take some time to explore backup software options, and then decide if you want to back things up on the cloud or through a hardware option. Both options have their pros and cons, so you’ll have to think about which is right for you.
Mobile Payment Options
For businesses on the go, one of the best things you’ll want to look at is mobile payment options. Rather than settling for cash or checks after completing a job, with a few simple tools you can start accepting things like PayPal or even credit cards. Mobile payment options are great if your business travels, but they can also work in a storefront. Imagine being able to check customers out wherever they are, rather than having them wait in a line. You can visit this guide to learn more about mobile payment options for businesses.
A Mobile Hotspot
If you have devices that require internet use, and you want to use them on the go, you should look into getting a mobile hotspot. A mobile hotspot will connect to a data network, so that devices like your tablet and laptops can connect to the internet, no matter where you are. This is great for businesses that have to move around, or if you just travel a lot for work. Don’t restrict where you can the internet and hook up to a mobile hotspot ASAP.
Finally, if you want to expand into new markets, you’ll need to translate your business into a new language. You could hire a native speaker to do this for you, or you could use one of the many translation tools available online. These tools are great for not only translating things like web copy, but also for conversations in real-time. There may be some inaccuracies from time to time, but you can always hire a native speaker to just clean up your text and save yourself some money.
Make the Most of the Technology Available to You
Technology provides a tremendous benefit no matter what kind of business you’re running. As you can see from the list above, there are tech options to help you do things like get organized, accept payments on the go, learn more about your customers, and even talk in another language. Hopefully at least one of these tools will help your business grow, and you’ll be able to take a step ahead of your competition.