TAG RESULTS FOR: customers

Customers who are leaving Verizon Wireless are being asked to conduct an exit survey so VZW can find out why they left. The standard questions apply but one of the answers is raising some eyebrows. Can you guess? I’ll give you a hint: it rhymes with iClone. Yes, Verizon Wireless is gauging how badly the iPhone is hurting its subscriber base. It’s simply dying to know if it could have kept you around if VZW offered the iPhone. Chances are,... Continue reading

Remember how Yahoo fucked you out of all your music by shutting down its DRM server and not giving you any reimbursements? Well, it has rightfully decided to reimburse its paying customers. Turns out Yahoo feels bad for screwing customers over. Nice of Yahoo! Music to consider the folks who keep its workers from going hungry. Yahoo, in return for shutting down their music service, is promising either refunds or a replacement DRM-free version of tracks that you downloaded via... Continue reading

Are you one of the stereotypical suckers sitting in an Apple line right now? Are you praying to the baby Jeebus every day that Apple will sell you an iPhone 3G? Most likely. Good news for you, though. Apple will be opening its stores at 8:00 AM Monday through Saturday in an effort to help ease lines for the iPhone 3G. Awaiting customers will also be pre-screened and if you’re eligible, you’ll be given a ticket for an iPhone 3G... Continue reading